Increased demand for services
Due to the recent airing of the Addicted Australia documentary on SBS we may be experiencing an increased demand for our services, this could mean it takes a little longer than usual to connect to an online counselling session.
If you want to speak to someone now you are likely to have a shorter wait using the national AOD helpline where you can also find the support you are seeking, we recommend you call 1800 250 015.
Last updated: 10 November 2020
Other support options
There are lots of other support options available to you while you wait, here are a few things you may like to try:
Peer support forums
Connect with peers on our forum. It is a safe and confidential space to connect with other people making changes to their alcohol or drug use as well as friends and families of people being affected by alcohol and other drugs.
Introduce yourself here Episode 1 thread
If you have a questions and you are happy to wait a little longer for a response you may prefer to send an email.
Get started More about email support
Concerned about your drug or alcohol use? Our quick and easy online assessment helps you see where you're at and what you can do next.
Information about addiction
Do you want to learn more about addiction? Understanding a bit more about how specific drugs affect you may help you when making a change.