Online Security

CounsellingOnline employs Secure Socket Layering (SSL) technology to ensure your online security. Your counselling session is protected by this industry standard Internet Security Protocol. This means that all information sent to or from CounsellingOnline is in an encrypted format.

The SSL padlock is displayed in the bottom corner of the window. This indicates that you are viewing this page over a secure connection. SSL creates a secure application between CounsellingOnline and people who are using the service. This means protection for any data or text transmitted between computers.

Cookies

It is possible for people to access information about sites you have visited on the internet from your computer. When you visit sites on the internet, small pieces of information known as cookies leave tracks on your computer.

CounsellingOnline uses a temporary cookie to recognise you as you move from one page to another on our website. These cookies exist in your browser's temporary memory and are automatically deleted when you finish your session.

Keeping Your Browsing Private

To remove information about internet sites you have visited, you may want to use the information provided to ensure your privacy. Different browsers use different ways to remove cookies and history.

Browser Instructions

Microsoft Internet Explorer 6

In Internet Explorer, you'll need to click separate buttons to remove any traces of your Internet surfing

  • Click Tools on the Internet Explorer menu bar and select Internet Options...
  • On the Internet Options window, select the General tab.
  • Click 'Delete Files' to remove temporary files.
  • Click 'Delete Cookies' to remove cookies.
  • Click 'Clear History' to remove the history of visited sites.

 

Mozilla Firefox 1.5

Firefox provides one-click personal data protection

  • Select Tools on the Firefox menu bar.
  • Click Clear Private Data
  • Check all boxes that apply and click the 'Clear Private Data Now' button.

Opera

Opera provides one-click personal data protection

  • Select Tools on the Opera menu bar.
  • Opera also allows for more granularity. By clicking Advanced, you can specify what to delete.

 

 

Other Security Tips

Create secure and sensible passwords if you choose to register on this site. Keep your password safe.

Ensure you log out correctly when you complete your counselling session.

Always close your browser window when you have completed your session.

 


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